Player Protection

Responsible Gaming
at r85com

Gaming should always be fun — a form of entertainment, not a source of stress or financial hardship. At r85com, we are deeply committed to responsible gaming and to protecting every Filipino player on our platform. We provide the tools, resources, and support you need to stay in control and play safely.

For Players 21 Years and Above Only

Gaming That Stays Fun

At r85com, responsible gaming is not just a checkbox — it is a core part of who we are as a platform built for Filipino players. We believe that online gaming, whether it's slots, bingo, hi-lo, or live casino, should always be an enjoyable leisure activity. The moment it stops being fun and starts causing problems, that's when we step in.

We align our responsible gaming practices with PAGCOR (Philippine Amusement and Gaming Corporation) guidelines and international best practices. Every r85com member has access to a full suite of player protection tools — from deposit limits and session reminders to cooling-off periods and permanent self-exclusion. These tools are available 24/7, free of charge, and easy to use.

Responsible gaming at r85com also means strict enforcement of our 21+ age restriction. No person under 21 years of age is permitted to register or play on r85com. We verify the age and identity of all members during the KYC process, and any account found to belong to an underage individual is immediately closed.

Remember: Gambling is a form of entertainment. Never gamble with money you cannot afford to lose. Set a budget before you play, stick to it, and treat any winnings as a bonus — not an income source.

21+
Age Requirement
24/7
Support Available
6+
Protection Tools
₱0
Cost to Use Tools

r85com's responsible gaming framework is aligned with PAGCOR guidelines and international player protection standards. Our Filipino support team is trained to assist members who may be experiencing gambling-related difficulties.

Your Responsible Gaming Toolkit

r85com gives every member full control over their gaming activity. These tools are available instantly from your account dashboard — no waiting, no fees, no questions asked.

Deposit Limits

Set a daily, weekly, or monthly deposit cap in Philippine Peso (₱) to keep your spending within a budget you're comfortable with. Limits take effect immediately when reduced, and any increase requires a 24-hour cooling period before it applies.

Loss Limits

Define the maximum amount you're willing to lose over a set period. Once your loss limit is reached, r85com will automatically pause your gaming session for the remainder of that period — protecting your bankroll and your peace of mind.

Session Time Limits

Set a maximum session duration so you never lose track of time while playing. When your session limit is reached, r85com will display a reminder and give you the option to end your session or take a short break before continuing.

Cooling-Off Period

Need a short break from gaming? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets on r85com. This tool is ideal for players who feel they need a temporary pause.

Reality Checks

Enable periodic on-screen reminders that show you how long you've been playing and how much you've wagered in your current session. These gentle nudges help you stay aware of your gaming activity in real time — especially during long sessions.

Self-Exclusion

If you feel that gaming is becoming a problem, you can request a self-exclusion of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully suspended and you will not receive any promotional communications from r85com.

How to Access These Tools: All responsible gaming tools are available in your r85com account under Account Settings → Responsible Gaming. You can also request any of these tools directly through our 24/7 live chat support. Changes that restrict your gaming activity take effect immediately — no delays, no barriers.

Warning Signs of Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, which is why it's important to recognize the early warning signs before they escalate. r85com encourages all Filipino players to regularly check in with themselves and be honest about their gaming habits.

If you recognize any of the signs listed here in yourself or someone you care about, please reach out to our support team or contact a professional gambling helpline. There is no shame in asking for help — it is the responsible thing to do.

You are not alone. Problem gambling is a recognized condition that responds well to professional support. Many Filipinos have successfully regained control of their gaming habits with the right help. r85com is here to support you every step of the way.

01
Chasing Losses

Continuing to gamble in an attempt to win back money you've already lost — often leading to larger bets and deeper losses. This is one of the most common and dangerous patterns in problem gambling.

02
Gambling Beyond Your Means

Spending money on gambling that was intended for rent, bills, groceries, or other essential expenses. Borrowing money from family, friends, or loan apps to fund gaming sessions is a serious red flag.

03
Inability to Stop

Feeling unable to stop gambling even when you want to, or repeatedly failing to stick to the limits you set for yourself. Feeling restless or irritable when trying to cut down or stop.

04
Neglecting Responsibilities

Missing work, school, or family obligations because of gambling. Spending excessive time gaming instead of fulfilling personal or professional responsibilities in Manila, Cebu, Davao, or wherever you are in the Philippines.

05
Hiding Your Gambling

Lying to family members or friends about how much time or money you spend on gaming. Feeling the need to be secretive about your gambling activity is a sign that something may be wrong.

06
Gambling to Escape Problems

Using gambling as a way to cope with stress, anxiety, depression, or other personal problems. When gaming becomes an emotional escape rather than entertainment, it can quickly become harmful.

How to Self-Exclude from r85com

Self-exclusion is a powerful tool for players who feel they need a longer break from gaming. Here's how the process works at r85com — it's straightforward, confidential, and takes effect immediately.

1

Contact Support

Reach out to our 24/7 Filipino support team via live chat inside the r85com platform, or send an email to [email protected] requesting self-exclusion.

2

Choose Your Period

Select your preferred self-exclusion duration: 6 months, 1 year, 3 years, or permanent exclusion. Our team will guide you through the available options.

3

Immediate Effect

Your account is suspended immediately upon confirmation. You will be logged out and will not be able to access r85com for the duration of your exclusion period.

4

No Promotions

All marketing and promotional communications from r85com are stopped immediately. You will not receive any bonus offers, emails, or SMS messages during your exclusion.

What Happens During Self-Exclusion

When your self-exclusion is active, the following restrictions apply to your r85com account:

  • Account Access: Your account is fully suspended — you cannot log in, deposit, or play any games.
  • Pending Withdrawals: Any pending withdrawal requests will be processed and paid out to you normally.
  • Account Balance: Your account balance is preserved and will be available to you when your exclusion period ends (for non-permanent exclusions).
  • Marketing: All promotional emails, SMS, and push notifications are immediately stopped.
  • Bonuses: Any active bonuses are forfeited upon self-exclusion activation.

Returning After Self-Exclusion

For non-permanent self-exclusions, here's what you need to know about returning to r85com:

  • Cooling-Off Period: After your exclusion period ends, there is an additional mandatory 7-day cooling-off period before your account can be reactivated.
  • Reactivation Request: You must actively contact our support team to request reactivation — your account will not automatically reopen.
  • Responsible Gaming Review: Our team will conduct a brief responsible gaming check before reactivating your account to ensure you are ready to return safely.
  • Permanent Exclusion: Permanent self-exclusions cannot be reversed under any circumstances. This option is for players who wish to stop gambling permanently.

Is Your Gaming Still Under Control?

Take a moment to honestly answer these questions about your gaming habits. This is not a clinical diagnostic tool — it's a simple self-check to help you reflect on whether your relationship with gaming is still healthy and enjoyable.

If you answer "Yes" to three or more of these questions, we strongly encourage you to use one of r85com's responsible gaming tools, speak with our support team, or reach out to a professional gambling support service in the Philippines.

PAGCOR Resources: The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming resources and support for Filipino players. We encourage members to familiarize themselves with PAGCOR's responsible gaming guidelines as part of their overall approach to safe play.

Quick Self-Check — Answer Honestly

Do you spend more money on gaming than you originally planned?
Have you ever borrowed money or sold possessions to fund your gaming?
Do you feel anxious, irritable, or restless when you're not able to play?
Have you tried to cut back on gaming but found it difficult or impossible?
Do you hide your gaming activity from family members or close friends?
Have you neglected work, school, or family responsibilities because of gaming?
Do you gamble to escape stress, loneliness, depression, or other problems?
Have you ever felt guilty or ashamed about your gaming habits?
Do you find yourself thinking about gaming even when you're doing other things?
Have you continued gambling even after losing more than you could afford?

3 or more "Yes" answers? Please reach out to our support team via live chat or email at [email protected]. We're here to help — no judgment, just support.

Support Resources for Filipino Players

You don't have to face gambling-related challenges alone. r85com and these trusted organizations are here to help you or someone you care about get back on track.

r85com Live Support

Our trained Filipino support team is available 24/7 via live chat inside the platform. They can help you activate any responsible gaming tool, discuss your options, or simply listen without judgment.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards in the Philippines. Their responsible gaming program provides guidance and resources for Filipino players seeking help.

Mental Health Support PH

The National Center for Mental Health (NCMH) in the Philippines provides mental health support services. Problem gambling often has emotional and psychological dimensions that benefit from professional counseling.

Talk to Someone You Trust

Sometimes the most important first step is opening up to a trusted family member or friend — a parent, sibling, or close friend in Manila, Cebu, Davao, or wherever you are. You don't have to go through this alone.

Track Your Gaming Activity

r85com provides a full transaction and gaming history in your account dashboard. Regularly reviewing your activity — how much you've deposited, wagered, and won or lost — is a healthy habit that keeps you informed and in control.

Email Our Support Team

Prefer to reach out in writing? Send a message to our dedicated support team at [email protected]. We respond to all responsible gaming inquiries within 24 hours, seven days a week.

Enjoy r85com — Responsibly

r85com is built for Filipino players who love gaming and want to keep it that way — fun, safe, and in control. Join us and experience online gaming done right. 21+ only. Play responsibly.

PAGCOR-Aligned
21+ Only
Full Control Tools
24/7 PH Support
Safe & Secure